Issues with Adding Funds to Your Accountdeposit, top up, balance, money

If you experience problems while topping up your account using a specific method, we recommend trying one of the multi-option payment gateways. These gateways support payments via e-wallets, bank cards, and mobile payments. Currently, the site offers four universal gateways: #1, #2, #3, and #4. If you encounter errors with all of them, please contact our support team for assistance.

Most payments are processed within 30 to 120 minutes. If your payment was successful but your balance hasn’t updated, try refreshing the page with CTRL+F5. If your balance still hasn’t changed, check the payment status in your banking app or on the payment provider’s website. If the transaction is marked as successful and 30+ minutes have passed, please reach out to our support team with your transaction details.