Find the answer to any question
First of all, make sure that you have an active PREMIUM subscription, without it, Skinchanger does not work. Go to your profile on the site: there's a SKINCHANGER tab where you can select a skin by clicking on it. If you have PREMIUM active, and this functionality does not work, press CTRL+F5.
An outline appears around the cell of the selected skin. If there is an outline around the skin on the site, but it is not displayed on the server, check 2 points.
First, your CYBERSHOKE account must match the account logged in to the Steam app on your PC. Secondly, make sure that you are not playing on LITE servers where Skinchanger is disabled.
Before contacting support, we strongly recommend resetting the skins and repeating our recommendations.