Support Center

More about blocking:

If less than 30 days have passed since the last mute, the player will receive a x2 duration mute. After 30 days, mutes will return to the standard duration
If a chat violation occurs and less than 24 hours have passed since it was recorded, the player will be muted based on the corresponding penalty duration.
In cases of systematic violations such as insults, toxicity, or racism/discrimination, a moderator has the right to issue a 6-month mute
If a player tries to bypass an active ban or mute by using another Steam account, that new account will receive the same punishment duration as the original one

Mutes	Duration
Trolling/provoking players	6 hours
Mic/chat spamming	6 hours
Verbal abuse	6 hours
Using a voice changer	6 hours
Ghosting	6 hours
Toxic behavior	12 hours
Begging or pestering players	12 hours
Unapproved advertising	1 day
Racism/discrimination	3 days
Attempting to bypass mute	From 6 hours

Bans	Duration
Abusing the ticket system (spam)	3 hours
Ignoring admin requests	6 hours
Unsportsmanlike conduct	12 hours
Misleading or deceiving other players	3 days
Fraud or scam attempts	From 7 days
Ban evasion	From 7 days
Exploiting game/server bugs	14 days
Using AHK scripts	14 days
Using skinchanger software	14 days
Refusing to undergo a cheat check	180 days
Use or possession of prohibited software	From 2 years

Disciplinary Actions